Helpdesk

Our Plexus Helpdesk system provides immediate and direct support to our customers. Submit a ticket on our website or call our line during normal business hours and you will promptly connect with a representative. We work to solve your problems remotely or we will dispatch a technician to provide hands on assistance. There's nothing more frustrating than having technology fail in a critical time, and our help desk representatives and technicians are there to help when you need us.  

Site Visits

Often, remote support only goes so far, so we provide in person support with one of our technicians to get the job done. We offer solutions for everything from minor day-to-day annoyances to more complex long-term problems. We can provide support during office or site relocation, personnel changes and many other projects. Professionalism and customer satisfaction are some of our top priorities and we don't consider a job finished if the customer isn't satisfied. 

Managed Solutions

We provide solutions to your IT problems in the form of data/email management and support plans to accommodate your needs. We handle data and email migration from your existing systems to ours, and provide both in person and remote IT support to our managed clients. Security, reliability and efficiency are the fundamental principles that our managed solutions are based upon, and we work to ensure that technology serves to assist rather than hinder your business.

Technology Procurement

Purchasing new technology for your business can be an overwhelming and frustrating experience. Our Technology Procurement services can help simplify your experience to provide cost effective solutions to your technological needs. We offer both new and renewed computers and hardware and can guide you on what your best options might be to maximize the efficiency of your business. 

Marquee

Displays

We introduced Marquee Displays to provide a variety of kiosk options designed with our healthcare clients in mind. These kiosks come equipped with innovative hardware and software security features which guarantee security with federal regulations in mind. Click the button below to learn more about what Marquee Display can do for your business.