Healthcare Senior Living & Long-Term Care Finance & Accounting Legal & Law Firms Construction Manufacturing Real Estate Professional Services Multi-Site Organizations
Industries · Manufacturing

IT That Keeps the
Line Running

Manufacturing runs on uptime — across the shop floor, the back office, and the systems that connect them. We secure and standardize your technology end to end, from OT networks and ERP to every plant and warehouse, so production never waits on IT.

OT / IT SecurityERP & MES SupportShop-Floor NetworkingMulti-Plant StandardizationProduction Uptime
Managed IT for Manufacturing
99.9% Production uptime SLA
<15m
Average P1 critical response — production-impacting issues first
99.9%
Uptime SLA across plants, offices, and core systems
100%
Endpoints and OT segments under active monitoring
25+
Years standardizing IT across multi-site operations

Built to Keep
Production Moving

Manufacturing IT fails differently than office IT. When a system goes down, it doesn't inconvenience a desk — it can stop a line, idle a shift, and put orders at risk. Your environment spans the front office, the shop floor, and the operational technology in between, and most IT providers aren't built to treat all three as one. We are.

We keep the business systems that run your operation — ERP, MES, and the integrations that move data between the office and the floor — available, current, and performing. Access is fast where the work happens and secure everywhere, across one plant or a dozen.

And we treat the shop floor as the high-value target it has become. We segment operational technology from the business network, monitor both, and harden the seams where IT and OT meet — so a single compromised laptop can't reach a production system, and security improvements never interrupt a run.

What We Deliver
01

OT / IT Security & Segmentation

We separate operational technology from your business network and monitor both — so a threat in the office can't move onto the floor and reach production systems or PLCs.

02

ERP & MES Support

Expert support for the platforms that run your operation — ERP, MES, and their integrations — kept available, performing, and coordinated with your software vendors.

03

Shop-Floor Networking

Reliable wired and wireless coverage built for plant-floor conditions — so scanners, terminals, and connected equipment stay online through the shift.

04

Multi-Plant Standardization

Consistent security, tooling, and support across every facility — with repeatable rollouts when you open or acquire a new plant or warehouse.

05

Production Uptime & Continuity

24/7 monitoring, tested backups, and failover focused on the systems a shift depends on — so downtime is measured in minutes, not lost orders.

06

Vendor & Equipment Coordination

We coordinate directly with your ERP, MES, machine, and connectivity vendors — so your team isn't stuck between suppliers when something on the floor needs to work.

The Before & After

Challenges we solve for
manufacturers

What your operation gets
with Plexus

Office IT and shop-floor systems on one flat, exposed network
OT segmented from IT, with both monitored around the clock
ERP and MES slowdowns that ripple into orders and shipping
Business systems kept available and performing, vendors coordinated
Plant-floor dead zones stalling scanners and handheld terminals
Networking engineered for real plant-floor conditions
Every plant running on its own ad-hoc IT setup
One security and support standard across every facility
A single system failure turning into a lost production shift
Tested backups and failover that keep downtime to minutes
Frequently Asked Questions
01Can you secure our shop-floor and OT systems without disrupting production?
Yes. We segment operational technology from your business network, monitor both, and apply changes during planned windows so security improvements don't interrupt production. The goal is protection that production never has to work around.
02Do you support our ERP and MES platforms?
Yes. We keep ERP and MES systems like NetSuite, SAP, Epicor, and similar platforms available and performing — managing access, integrations, and the data flow between the office and the floor, and coordinating with your software vendors when needed.
03Can you standardize IT across multiple plants and warehouses?
That's a core strength. We deploy the same security, tooling, and support standard to every facility, so a second or tenth plant runs the same way as your first — including connectivity and rollouts for new sites.
04What happens to production if our systems go down?
Critical incidents that affect production are prioritized with an average P1 response under 15 minutes, around the clock, backed by tested backups and failover planning so a system failure becomes a short interruption rather than a lost shift.

Keep Production Running

Schedule a complimentary discovery session. We'll review your shop-floor and office environment, your ERP and MES systems, and your OT security exposure — and show you what better looks like.

Other Industries We Serve
Our Services